Privacy Policy

DataOx and its subsidiaries (collectively, “DataOx,” “we,” “our,” and “us”) are committed to protecting your privacy and handling your personal data responsibly. This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with our websites, services, or team members.

This Privacy Policy applies when you visit our website, use our data services, interact with our sales and marketing teams, or apply for employment with us.

What does this policy cover?

This Privacy Policy covers our treatment of personal information that we collect when you:

• Visit our website (data-ox.com)
• Use our data services, including web scraping, data processing, and system integration
• Contact us through forms, emails, or phone calls
• Interact with our sales and marketing teams
• Apply for employment with DataOx

We collect various types of information, including information that identifies you as an individual (“Personal Data”) as described below.

What information does DataOx collect?

Information You Provide to Us

When you use our website:

• Contact information from forms (name, email, phone number, company name)
• Project details and requirements you submit
• Newsletter subscription preferences
• Any information you provide in communications with us

When you use our services:

• Account setup information (name, email address, company details)
• Billing information (credit card details, billing address, tax information)
• Project specifications and requirements
• Technical configurations and preferences
• Communication records and support interactions

When you apply for employment:

• Resume and application materials
• Contact information and work history
• Any additional information you provide during the recruitment process

Information We Automatically Collect

Website usage data:

• IP address and geographical location
• Browser type and version
• Device information and operating system
• Pages visited and time spent on our website
• Referring websites and search terms
• Click patterns and user interactions

Service usage data:

• Usage statistics and performance metrics
• Log files and system interactions
• Error reports and diagnostic information
• API usage and integration details

Information from Third-Party Sources

We may collect information from:

• Business contact databases and lead generation services
• Social media platforms and professional networks
• Integration partners and referral sources
• Publicly available business information

How do we use your information?

We use your personal data for the following purposes:

Website and Communication

• Respond to inquiries and provide customer support
• Send newsletters and marketing communications (with your consent)
• Improve our website functionality and user experience
• Analyze website usage for optimization and security

Service Delivery

• Provide, operate, and maintain our data services
• Process payments and manage billing
• Communicate about service updates and technical issues
• Deliver custom data solutions and project requirements

Business Operations

• Manage customer relationships and contracts
• Conduct market research and business analysis
• Comply with legal obligations and regulatory requirements
• Protect against fraud and ensure service security

Marketing and Sales

• Promote our services through targeted marketing
• Analyze customer needs and market trends
• Develop new services and improve existing offerings
• Participate in industry events and networking

How do we share information with third parties?

We may share your personal data in the following circumstances:

Service Providers

We work with trusted third-party providers for:

• Payment processing (secure payment gateways)
• Email marketing and communication platforms
• Customer relationship management (CRM) systems
• Website analytics and performance monitoring
• Cloud hosting and data storage services

Business Partners

• Referral partners and integration providers
• Subcontractors working on specific projects (under strict confidentiality agreements)

Legal Requirements

We may disclose your information when required to:

• Comply with applicable laws and regulations
• Respond to valid legal requests and court orders
• Protect our rights, property, and safety
• Prevent fraud and unauthorized access

Business Transfers

In the event of a merger, acquisition, or sale of assets, personal data may be transferred as part of the business transaction.

How do we secure your data?

We implement comprehensive security measures to protect your personal data:

Administrative Safeguards

• Employee training on data protection and privacy
• Access controls based on job responsibilities
• Confidentiality agreements with all staff and contractors
• Regular review and update of security procedures

Physical Safeguards

• Secure facilities with restricted access
• Environmental controls and monitoring systems
• Secure disposal of physical documents and storage media

Cookies and tracking technologies

We use cookies and similar technologies to enhance your experience on our website:

Types of Cookies We Use

• Essential cookies: Required for basic website functionality
• Analytics cookies: Help us understand how visitors use our website
• Marketing cookies: Enable targeted advertising and promotional content
• Preference cookies: Remember your settings and preferences

Third-Party Analytics

We use Google Analytics to analyze website usage and performance. You can opt out of Google Analytics tracking by visiting: https://tools.google.com/dlpage/gaoptout

Managing Cookie Preferences

You can control cookie settings through your browser preferences. Note that disabling certain cookies may affect website functionality.

How long do we keep your information?

We retain personal data only as long as necessary for the purposes outlined in this policy:

Retention Periods

• Customer communications: As long as necessary for ongoing business relationships
• Service data: Duration of service agreement plus 3 years for support purposes
• Marketing data: Until you unsubscribe or request deletion
• Employment applications: 2 years from application date
• Financial records: 7 years as required by applicable laws
• Website analytics: Up to 26 months

Data Deletion

We will securely delete or anonymize personal data when it is no longer needed, unless retention is required by law.

Your privacy rights

Depending on your location, you may have the following rights regarding your personal data:

Access and Portability

• Request access to personal data we hold about you
• Receive a copy of your data in a structured, machine-readable format

Correction and Updates

• Request correction of inaccurate or incomplete personal data
• Update your contact preferences and account information

Deletion and Restriction

• Request deletion of your personal data (subject to legal obligations)
• Request restriction of processing in certain circumstances

Objection and Withdrawal

• Object to processing based on legitimate interests
• Withdraw consent for marketing communications at any time
• Opt out of automated decision-making and profiling

International data transfers

DataOx operates internationally and may transfer your personal data to countries outside your jurisdiction. We ensure appropriate safeguards are in place:

Transfer Mechanisms

• Standard Contractual Clauses approved by the European Commission
• Adequacy decisions for countries with adequate protection levels
• Binding corporate rules and certification schemes

Data Protection

We maintain the same level of protection for personal data regardless of where it is processed.

Children’s privacy

Our services are intended for businesses and individuals over 18 years of age. We do not knowingly collect personal data from children under 18. If we learn that we have collected information from a child under 18, we will delete it promptly.

Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will:

• Post the updated policy on our website with a new effective date
• Notify you of material changes via email (if you have provided your email address)
• Provide reasonable notice before changes take effect

We encourage you to review this policy periodically to stay informed about how we protect your privacy.

Contact us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: hello@data-ox.com

Mailing Address:

• DataOx
• [Your Business Address]
• [City, State, ZIP Code]

We will respond to your inquiry within 30 days.

For EU residents, you also have the right to file a complaint with your local data protection authority.

This Privacy Policy was last updated on August 11, 2025.