Cookie Policy

DataOx LLC and its subsidiaries (collectively, “DataOx,” “we,” “our,” and “us”) believe it’s important that you understand how cookies, pixels, and other similar technologies (“Cookies”) are used to optimize your experience with DataOx’s products and services. Please read the following Cookie Policy to learn more about how we use Cookies when you interact with our websites (collectively the “Websites”) or use any of our data collection, web scraping, data enrichment, and custom software development services (collectively the “Services”). This Cookie Policy should be read in conjunction with our Privacy Policy.

1. What are cookies?

Cookies are small text files stored on your device (computer, mobile device, or other internet-enabled devices) that help websites function properly and provide analytics information. Web beacons (pixels) are small graphic images that allow us to track email opens and link clicks. Similar technologies like local storage also enable tracking of user behavior. Information collected by cookies includes your computer settings, connection details, IP address, browsing patterns, session duration, and general location data.

2. When does DataOx use cookies?

DataOx uses cookies on our Websites and Services to improve your experience and analyze performance. We may also allow third-party vendors and analytics providers to place cookies on your device. For example, we use Google Analytics for web analytics, which may place cookies to track website usage and performance.

By using our Websites or Services, you consent to our use of cookies as outlined in this Cookie Policy. You may decline cookies through your browser settings, but this may limit functionality of certain features.

3. What types of cookies does DataOx use?

We use four main categories of cookies:

Strictly Necessary Cookies

These cookies are essential for our Websites and Services to function properly and cannot be disabled. They are typically set in response to your actions like setting privacy preferences, logging in, or filling out forms. Blocking these cookies may prevent some parts of our site from working properly.

Performance Cookies

These cookies help us count visits and traffic sources to measure and improve website performance. They show us which pages are most popular and how visitors navigate our site. All information collected is aggregated and anonymous. Without these cookies, we cannot monitor site performance or identify areas for improvement.

Functional Cookies

These cookies enable enhanced functionality on our Websites and Services. They may be set by us or third-party providers whose services we use. These cookies remember your preferences and choices to provide a more personalized experience. If you disable these cookies, some features may not function properly.

Targeting/Marketing Cookies

These cookies may be placed by our advertising partners to track visitors across websites and build interest profiles for targeted advertising. They track your browsing activity to show relevant advertisements on other sites. If you disable these cookies, you will see less targeted advertising.

4. How does DataOx use cookies?

DataOx uses cookies for several purposes:

• Website functionality: To enable core features across different pages and browser sessions
• User experience: To remember your preferences and provide seamless navigation
• Performance monitoring: To analyze website performance and identify areas for improvement
• Security: To protect your account through security measures like Cross Site Request Forgery protection
• Analytics: To understand how visitors use our site and services
• Marketing: To show relevant content and measure campaign effectiveness
• Service delivery: To optimize our data collection and web scraping services based on usage patterns

5. Managing your cookie preferences

DataOx uses cookies for several purposes:

Initial consent

When you first visit our website, a consent banner will appear allowing you to:

• Accept all cookies
• Reject non-essential cookies
• Customize your cookie preferences by category

Browser controls

You can also manage cookies through your browser settings. Most browsers allow you to:

• View and delete existing cookies
• Block cookies from specific sites
• Block all cookies (may affect site functionality)
• Receive notifications when cookies are placed

Popular browser cookie controls:

• Google Chrome: Settings > Privacy and Security > Cookies and other site data
• Firefox: Settings > Privacy & Security > Cookies and Site Data
• Safari: Preferences > Privacy > Manage Website Data
• Microsoft Edge: Settings > Cookies and site permissions

Email cookies

Our emails may include tracking pixels to understand email engagement. If you prefer not to have email activity tracked, you can unsubscribe from our email list or configure your email client to block images.

6. Third-party cookies

We work with trusted third-party service providers who may place cookies on your device:

• Google Analytics: For website analytics and performance measurement
• Marketing platforms: For advertising and retargeting campaigns
• Customer support tools: For chat functionality and support services

These third parties have their own privacy policies governing their use of cookies and personal data.

7. Data retention

Cookies have different lifespans:

• Session cookies: Deleted when you close your browser
• Persistent cookies: Remain on your device for a set period or until manually deleted
• Analytics cookies: Typically retained for 2 years
• Marketing cookies: Usually retained for up to 1 year

8. Your rights

Depending on your location, you may have rights regarding cookies and tracking:

• Right to withdraw consent at any time
• Right to know what cookies are being used
• Right to object to certain types of tracking
• Right to access and delete cookie data

9. Updates to this policy

We may update this Cookie Policy periodically to reflect changes in our practices or legal requirements. We will notify you of material changes by posting a notice on our website or sending an email notification. The “Last Updated” date at the top indicates when the policy was last revised.

10. Contact us

To report any abuse to DataOx please send an email to hello@data-ox.com with:

• Your name
• Company
• Email
• The website(s)
• The reason
• Details and evidence

You are responsible for periodically reviewing this Cookie Policy to stay informed of any updates.